Privacy Policy

Effective Date: January 1, 2024

BlackJack Disposal (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, you should not use our website or services.

1. Information We Collect

1.1 Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when using our website or services. This includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable for billing purposes)
  • Any other information you provide when interacting with our customer service team or filling out forms on our website.

1.2 Non-Personal Information
We may collect non-personal information (“Non-Personal Information”) that cannot be used to identify you, such as:

  • Browser type
  • Internet Protocol (IP) address
  • Cookies and tracking technologies (see Section 5 below)
  • Usage data (e.g., time spent on the website, pages viewed, links clicked)

2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:

  • Providing Services: To deliver trash collection, waste hauling, and other services, including managing your account, processing payments, and responding to customer service requests.
  • Communication: To send you important updates regarding your service, account status, and promotional offers via email, text messaging, or phone.
  • Improving the Website and Services: To analyze how our website is used and improve its functionality and user experience.
  • Compliance: To comply with applicable legal obligations, enforce our terms of service, or respond to lawful requests by public authorities.

2.1 10DLC Text Messaging
As part of our services, we may send you text messages through a 10-digit long code (10DLC) messaging platform. By providing your phone number and opting in to receive text messages, you consent to receive both automated and manual text communications from us. These messages may include service notifications, billing reminders, and promotional information.

  • Opt-In/Opt-Out: You can opt out of text messaging at any time by replying “STOP” to any text message. You may also contact us at info@blackjackdisposal.com or 972-427-7770 to opt-out. Message and data rates may apply depending on your carrier and plan.

3. How We Share Your Information
BlackJack Disposal values your privacy, and we do not sell, rent, or share your Personal Information with third parties for their marketing purposes. SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances.

3.1 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes protecting the rights, property, and safety of BlackJack Disposal, our customers, or others.

3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you if such a transfer occurs and any changes to the use of your Personal Information.

4. Data Security
We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. If you suspect any breach of your information, please contact us immediately at info@blackjackdisposal.com.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?
Cookies are small data files placed on your device when you visit a website. We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your activity on our website to improve your experience and customize content.

5.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.
  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited. This helps us improve the site’s performance.
  • Functional Cookies: These cookies remember choices you make (e.g., language or region preferences) to enhance your experience on our website.

5.3 Managing Cookies
You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit your ability to use certain features of our website.

6. Your Data Rights
You have the following rights regarding your Personal Information:

  • Access: You can request access to the information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your Personal Information.
  • Deletion: You can request the deletion of your Personal Information, subject to any legal or contractual obligations that require us to retain it.
  • Opt-Out: You may opt out of receiving promotional emails or text messages from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.
  • Do Not Track: Our website does not respond to “Do Not Track” signals from your browser.

To exercise any of these rights, please contact us at info@blackjackdisposal.com or call 972-427-7770.

7. Retention of Information
We will retain your Personal Information for as long as your account is active, as needed to provide you with our services, or as required by law. Once your account is terminated, we will delete your information unless we are legally required to retain it for audit or compliance purposes.

8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit Personal Information from anyone under 18. If we discover that we have collected information from a minor, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us at info@blackjackdisposal.com.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the effective date at the top. Your continued use of our website or services after any such changes constitutes your acceptance of the revised policy.

10. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
BlackJack Disposal
5770 TX-34, Quinlan, Texas, 75474
Phone: 972-427-7770
Email: info@blackjackdisposal.com

By using our website or services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.